Our main goal is to see our customers happy for this each item is examined and packed with at most care before shipment. Any rare cases where damage has occurred during the shipment transit. We will offer a replacement (or refund where appropriate) provided that the products are returned as soon as possible, unused and with the original packaging. Get in touch with us with a picture of the received item on info@krisnam.com Or WhatsApp 0044 (0) 7794317913 within 12 hours of receiving the parcel.
You may return your item in the condition as received within 4 days of delivery. You should expect to receive your replaced product within 5 business days after we receive the returned products.
We will not process returns cancellations or refund for the following:
•Reasons like product is big or small or heavy or long. We take all efforts to take clear pictures and any questions can be asked before purchase.
•Minor design variations or colour changes-All items are completely handcrafted, thus they can be a minor variations In each piece.